Automotive
From vehicle enquiry to test drive and follow-up.
Dealerships and service centres receive enquiries about vehicles, test drives and service by phone and messaging. UFRONT connects the steps that follow, so each enquiry reaches the right advisor with the details collected.
How the workflow runs
An example flow. Every step is adapted to your process and rules.
- Communication Front
Enquiry
A call, form, chat or message about a vehicle or service visit is recorded.
- Sales Front
Understanding the need
Model interest, budget, timing and trade-in details are collected; what the customer said is kept separate from AI inferences.
- Sales Front
Test drive or service booking
The appointment is booked against the connected calendar, without overlapping bookings.
- Support Front
Questions answered
Opening hours, service information and other approved details are answered with a traceable source.
- Document Front
Documents
Text PDF or DOCX documents are turned into fields that a person reviews and approves.
- Command Front
Follow-up and visibility
The advisor gets a follow-up task, and managers see enquiries, bookings and open tasks.
Good to know
- Financing and pricing decisions stay with your team.
- Connections to dealer systems are assessed per project.
Does this look like your process?
Tell us how the work moves in your business today. We will discuss where a first step would help most.